Overview

Proven Audio Visual Expertise – CONTI is an experienced leader in the integrated audio visual systems business. We complete more than 200 projects each year, in places ranging from rural communities to major centres.

Our expertise includes specialization and proven expertise in:

• Presentation Systems for Boardrooms, Meeting Rooms, and Training Rooms to enhance our customer’s ability to communicate with employees, stakeholders and customers

• Digital Signage and Visual Communications to enhance visual messaging

• Video / Data / and Voice Conferencing to enhance our customer’s ability to communicate.

• Entertainment Audiovisual to Enhance People’s Enjoyment of Restaurants and Hotels

• CCTV Surveillance to Enhance our Customer’s Security

• Education Audiovisual to Enhance Learning for Students

Full Service Organization – We are a full-service organization. We provide a complete range of services including system design, installation, training, and after sales support. We provide our customers with various after-sales service options including full service agreements and preventative maintenance services.

National Scope – CONTI is part of the Axis Group (www.axisgroup.ca), a partnership of audiovisual integrators across Canada. With our national scope, we are able to service large projects in major centers stretching from Victoria, BC to St. John’s NF. This national scope also allows us to call in subject matter experts in specific areas when required.

CONTI also provides solutions to organizations outside of Canada through our special projects group, focused on large scale integration projects, and through our global deployment program that helps our customers deploy solutions around the globe.

MISSION AND CORE VALUES

…to enhance the value of our customer’s business by helping them be more productive, increase revenues, and reduce expenses, through the use of audio visual communication solutions.

Consistent Quality

Quality Products – We believe there is value to our customers in using high quality, professional grade products. We define quality products by evaluating the technical proficiency, quality of manufacture, warranty and support services available, and proven history of success.

Quality Services– We are in a service business. The quality and consistency of our services is the most important factor in achieving satisfaction for our customers. We regularly and consistently review our internal processes to ensure they are helping us provide the desired outputs for our stakeholders, specifically with regards to providing high levels of service.

Training and Education– We are continually focused on technical proficiency training. Our company is actively engaged in the training and industry certification programs available to us and our individual technicians are provided with the resources to undertake continual technical training.

Satisfying and Delighting our Customers

Our customers are the most important stakeholders in our business and the lifeblood of our business. Only by satisfying our customers first do we have the opportunity to satisfy the needs of our other stakeholders.

Extraordinary Customer Service is critical to both our short and long-term success. We want to meet or exceed their expectations at every juncture. We know that by doing so we turn customers into advocates for our business. Advocates become more than customers, they talk about CONTI to their friends and others. We want to serve our customers competently, efficiently and knowledgeably.

Education can generate greater appreciation and loyalty from all of our stakeholders by educating them about audio visual solutions, and the application of those solutions to enhance their businesses.

Meaningful Value means that we offer value to our customers by providing them with high quality products, extraordinary service and a competitive price. We are constantly challenged to improve the value proposition to our customers.

Innovation is a driver of our business. Friendly competition within our company helps us to continually improve our solutions and the experience we offer our customers. We constantly aim to innovate and raise our standards and are not afraid to try new ideas and concepts.

Supporting Employee Happiness and Excellence

Easy to Do Business with by creating a sense of trust and developing working relationships that foster innovation, open communications, and results. We want to be trusted advisors to our customers where our customers count on us to provide them with the right advice on audio visual and other related solutions.

Empowering Work Environments - Our success is dependent upon the collective energy and intelligence of all of our Team Members. We strive to create a work environment where motivated Team Members can flourish and succeed to their highest potential. We appreciate effort and reward results.

Safe Work Practices - We take safety for our team and those working around us very seriously. We work to identify risk factors and reduce risk wherever possible.

Self-Responsibility - We take responsibility for our own success and failures. We celebrate success and see failures as opportunities for growth. We recognize that we are all responsible for our own happiness and success.

Self-Directed Teams - The fundamental work unit of the company is the self- directed Team. Teams meet regularly to discuss issues, solve problems and appreciate each others' contributions. Every Team Member belongs to a Team and is empowered to make decisions that will positively impact our customers.

Open & Timely Information - We believe knowledge is power and we support our Team Members' right to access information that impacts their jobs. Our key performance indicators are open to our Team Members. We also recognize everyone's right to be listened to and heard regardless of their point of view.

Incremental Progress - Our company continually improves through a proactive system of process review and by unleashing the collective creativity and intelligence of all of our Team Members. We recognize that everyone has a contribution to make. We keep getting better at what we do.

Creating Wealth through Profits and Growth

Shared Fate - We recognize there is a community of interest among all of our stakeholders. There are no entitlements; we share together in our collective fate. To that end, each and every employee will realize a portion of their compensation based upon the performance of the company.

Stewardship - We are stewards of our shareholders' investments and we take that responsibility very seriously. We are committed to increasing long term shareholder value.

Profits -We earn our profits every day through voluntary exchange with our customers. We recognize that profits are essential to creating capital for growth, prosperity, opportunity, job satisfaction and job security.

Caring about our Communities and our Environment

Wise Environmental Practices - We respect our environment and recycle, reuse, and reduce our waste wherever and whenever we can.

Community Citizenship - We recognize our responsibility to be active participants in our local communities. We make charitable contributions to worthy community organizations when profitability permits, and we participate actively in community organizations.

Youth Development - We are actively involved in school-based work experience programs that allow us to introduce students to the various career opportunities represented in our business.

Integrity In All Business Dealings - Our customer, partners and suppliers are our allies in serving our stakeholders. We treat them with respect, fairness and integrity at all times and we expect the same in return.